Last Updated: 12 November 2024

WebShrub (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, webshrub.com, and our services. By accessing or using our site, you agree to the practices described in this Privacy Policy.

1. Services Offered

• WebShrub provides paid advertising services on platforms such as Facebook and Google, as well as web design services.
• Additional services may be introduced in the future, which will be covered by updated Terms & Conditions as necessary.

2. Payment Terms

• Payment for our services is required upfront. This includes payment for campaign management and web design.
• Ad spend can either be paid directly to WebShrub for distribution or uploaded by the client to the advertising platform.
• No Refund Policy: All sales are final. We do not offer refunds. Cancellations within the first 90 days are not recommended, as this period is dedicated to testing and optimizing your ad campaigns.

3. Client Responsibilities and Requirements

• Clients are responsible for providing all necessary information, assets, and materials required to initiate the campaign at the start of the contract.
• While we encourage open communication, WebShrub will make decisions independently to ensure smooth operations and efficiency, limiting the need for client approvals unless otherwise specified.

4. Ad Performance Disclaimer

• Advertising results vary depending on several factors. Clients should expect to see performance metrics improve within 30 to 90 days, as this period is essential for testing, data gathering, and campaign optimization.
• WebShrub makes no guarantees regarding specific results or return on investment (ROI) but will strive to achieve optimal performance within industry standards.

5. Cancellation Policy

• Clients are free to cancel services after the 90-day initial testing period. Cancellation requests before this period will not result in a refund, as substantial work is already invested during testing.

6. Ownership and Intellectual Property Rights

• All materials, designs, and content created by WebShrub remain the property of WebShrub until full payment is received. Once payment is made, all rights are transferred to the client.
• WebShrub reserves the right to display completed projects, campaigns, and creatives as part of our portfolio to showcase previous work.

7. Privacy and Data Use

• WebShrub is committed to protecting client privacy and will not sell, share, or misuse any data collected during the course of service.
• Data is stored and used solely for the purpose of optimizing ad performance and ensuring campaign success.

8. Governing Law

• These Terms & Conditions are governed by the laws of South Africa. By engaging in our services, you agree to submit to the jurisdiction of South African courts.

9. Future Amendments

• WebShrub reserves the right to amend these Terms & Conditions at any time. Clients will be notified of any updates or modifications that may affect their service experience.

Contact Us If you have any questions regarding these Terms & Conditions, please contact us at info@webshrub.com